A: Good morning, Shevedon Hotel. B: Hello, I'd like to book a double room for this weekend, please. A: __
A．What is the matter？
B．What can I do for you？
C．OK. Your name, please？
D．Can I help you？
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A: Firstly, allow me to introduce myself. My name is John Brown, manager of the company. B: __
A．You must be mistaken. I don't know you at all.
B．Hello, Brown, I haven't seen you for ages.
C．Very nice to see you, Mr. Brown.
D．Hi, John! Welcome to our company.